FREE SHIPPING ITEMS
SHIPPING METHODS & DELIVERY TIME
|Shipping Method||Cost||Delivery Time|
|Free Shipping/Without tracking number||Free||15-45days|
|Fast Shipping For Gift||14.99usd||12-35days|
Orders will be processed within 2 days of ordering and be shipped the next day after the processing day.
*Please note that these are estimated delivery time only, therefore HockeyRegion is not guaranteeing the delivery date.
For customers that have chosen our FREE SHIPPING (Without Tracking) option, please bear in mind that we will only provide our Proof of Shipping. You will NOT be able to track your order’s location, the risk of the product not arriving your doorstep is there. If after 60 days, you still haven't received your order, we will escalate the matter to our support team and refund your money, no questions asked.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability
INTERNATIONAL SHIPPING RESTRICTION
Currently we do not ship to the following countries:
- Faroe Islands
- Cayman Islands
- US Virgin Islands
- Northern Mariana Islands
- British Virgin Islands
- Turks and Caicos Islands
- Solomon Islands
- Falkland Islands
- Marshall Islands
- Bouvet Islands
- Christmas Islands
- Cocos (Keeling) Islands
- Cook Islands
- Heard Island and McDonald Islands
- Norfolk Island
- Sint Maarten
- South Georgia and the South Sandwich Islands
- United Arab Emirates
- Canary Islands
- Saudi Arabia
- South Africa
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
For customers who select economy shipping, to track the order, you can visit https://www.17track.net/en
TAXES & DUTIES
Import taxes, duties and related customs fees may be charged when the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at HockeyRegion. For further details of charges, please contact your local customs office.